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Events & complaints

QFacts provides a structured, compliance-ready system to log, investigate, and resolve events and complaints. When necessary, we seamlessly connect investigations (RCA) and CAPA plans to ensure lasting resolutions.

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Comprehensive logging and follow-up

Capture and categorize events and complaints with detailed documentation. Trigger additional investigations when needed.

Root-cause-analysis and CAPA

trigger an investigation process to identify the root cause of recurring or high-risk issues and translate this into a CAPA plan to ensure issues don’t happen again.

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Regulatory compliant

Maintain a complete audit trail of events, complaints, investigations, and CAPAs with timestamps, electronic signatures, and approval workflows.

Data driven insights

Identify recurring issues and trends with powerful analytics and reporting tools.

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Get in touch

Get in touch for a live demo or more information! We guarantee we will ease your life.

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